Despite Calgary’s extensive service network, many people are unaware of the services available to them. There is a tremendous a resource at the fingertips of any Calgarian with access to the internet or a phone. Through a well-developed partnership between the City of Calgary, Alberta Health Services and the Distress Centre, information on agencies and over 10,000 programs and services can be found online at informAlberta or by calling 211. All inquiries by phone are answered by the Distress Centre. All Calgarians should know of this incredible resource and we are developing the tools to share it widely so those who need the support know where they can find it. The Calgary Public Library are eager to increase their capacity to make appropriate referrals and support individuals with accessing information on available services.