The UCA has a mandate to educate and mediate for Alberta’s small business, farm, and residential electricity, natural gas and water consumers, and advocate for energy consumers.
- We educate through a wide range of outreach and engagement activities.
- We advocate by representing the interests of residential, farm, and small business consumers in regulatory proceedings.
- We mediate disputes between consumers and utility companies and have a team of mediation officers who provide advice and information on energy-related issues like energy choice and charges on a utility bill.
