This report summarizes feedback from community participants on their experiences accessing mental health services in Calgary.
Highlighted in the report is participant feedback on:
- barriers to accessing mental health care: high costs, lack of awareness, and complex navigation systems, particularly impacting marginalized groups
- need for culturally sensitive care: emphasis on trauma-informed, culturally inclusive approaches to build trust and encourage engagement
- continuity in care: participants stressed the importance of maintaining consistent counsellor-client relationships
Recommendations include:
- increasing public awareness
- enhancing culturally inclusive and holistic approaches
- supporting consistent counsellor-client relationships
- improving crisis response and mental health education
These insights aim to create a more accessible, supportive, and inclusive mental health system for all.
