Cross Connections: Recommendations for improving referrals of low-income

The Cross-Referral Project was a student-led research project done in collaboration with the Justice Sector Constellation. The project focused on the referral system experienced by clients at the intersection where poverty reduction intersects the legal system. The project’s main goal was to propose recommendations that could be implemented by the Constellation to enable more timely and appropriate referrals of low income clients to justice sector service providers. The project team also attempted to examine gaps where the process could be improved and analyzed a survey report by the Constellation for significant patterns in the referral process.